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QuestionAnswer
What Atlassian products does this integrate with?
  1. JIRA
  2. Confluence
  3. Bamboo
  4. Stash
  5. Crowd

Please view the Version Matrix to find out the exact version of the Atlassian tools we support. Users can integrate one or multiple applications to the solution. Users can also integrate multiple of the same application to the solution.

Who can use this solution?Not only can this solution be deployed in governmental organizations, this solution can also be installed into organizations that use smart cards with client certificates in it to achieve the same result.
What platform does the solution support?

As SSO is a server-side based application, the client platform does not affect how SSO works. As long as the client uses an Atlassian supported web browser such as Chrome, Firefox, IE and Safari, then SSO will work.

On the server side, we have tested the setup using Apache 2.2 running on RedHat / CentOS

Your administrator confirms that the installation is successful and should work as intended. However, you still cannot login into the supported applications

Please try to clear your browsers cache including it's cookies

Instead of specifiying the username in the configuration, I want to authenticate users based on email addressThis is possible. The client-cert.properties allows you to change the configuration to search for users using an email address instead of using and regexing the value

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QuestionAnswer
Need more logging?
  1. For JIRA
    1. Turn the logging level to DEBUG (https://confluence.atlassian.com/display/JIRA/Logging+and+Profiling)
    2. Aim the logging package to com.Goldfinger Holdings.cca and com.Goldfinger Holdings.jira
  2. For Confluence:
    1. Turn the logging level to DEBUG (https://confluence.atlassian.com/display/DOC/Configuring+Logging)
    2. Aim the logging package to com.Goldfinger Holdings.cca and com.Goldfinger Holdings.confluence
  3. For Stash (Not available at the moment; Tracked at
    Jira Legacy
    serverGo2Group Customer Support Issues
    serverId48efd461-6601-315c-913b-0aef4461e690
    keyCCA-59
    )
  4. For Bamboo
    1. Turn the logging level to DEBUG (https://confluence.atlassian.com/display/BAMBOO/Logging+in+Bamboo)
    2. Aim the logging package to com.Goldfinger Holdings.cca and com.Goldfinger Holdings.bamboo
To disable the app from via the database


Code Block
select propertystring.id, propertyentry.property_key, propertystring.propertyvalue 
from propertyentry, propertystring where propertyentry.id = propertystring.id 
and propertyentry.property_key like 'com.go2group%';

From the resultant SQL query, change the value from true  to false  where the propertyentry.property_key is com.go2group.ccaj.ccaconfig.cca.enabled.


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Pricing and Licensing

QuestionAnswer
What is the price for the solution?Please refer to the Tiers, Pricing & Examples page to understand how much you have to pay for the license
How long is the licensee valid for?

The license generated is based on the number of years purchased

At the end of the of the license, the product will cease to function

What kind of licensing model does this solution use?The licensing model which is used is a subscription based. Licenses are required to be renewed before it expires
Is there a trial license?Yes. Goldfinger Holdings will provide trial licenses for users that wish to test the solution in their environment before making the purchase.

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