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| What Atlassian products does Go2Group SSO integrate with? |
Please view the Version Matrix to find out the exact version of the Atlassian tools we support. Users can integrate one or multiple applications to the solution. Users can also integrate multiple of the same application to the solution. |
| What platform does the solution support? | As SSO is a server-side based application, the client platform does not affect how SSO works. As long as the client uses an Atlassian supported web browser such as Chrome, Firefox, IE and Safari, then SSO will work. On the server side, we have tested the setup using Apache 2.2 running on RedHat / CentOS |
| Your administrator confirms that the installation is successful and should work as intended. However, you still cannot login into the supported applications | Please try to clear your browsers cache including it's cookies |
| Instead of specifiying the username in the configuration, I want to authenticate users based on email address | This is possible. The client-cert.properties allows you to change the configuration to search for users using an email address instead of using and regexing the value |
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| What is the price for the solution? | Please refer to the Tiers, Pricing & Examples page to understand how much you have to pay for the license |
| How long is the licensee valid for? | The license generated is based on the number of years purchased At the end of the of the license, the product will cease to function |
| What kind of licensing model does this solution use? | The licensing model which is used is a subscription based. Licenses are required to be renewed before it expires |
| Is there a trial license? | Yes. Go2Group will provide trial licenses for users that wish to test the solution in their environment before making the purchase. |