Page Comparison

• Introduction

  • Requirements

  • Installation

  • Salesforce Installation

    • Salesforce Post Installation Steps

    • Adding digital certificate in Connected app:

    • Finding client key of connected app:

    • Edit the Case Page Layout:

    • Providing access to user:

    • Providing access to Plum CRM Authentication Settings to profiles:

    • Jira Installation

• Users Instructions

  • Create a Salesforce Case from Jira

  • Create a Jira Issue from a Salesforce Case

  • Advanced Configuration Options

    • Getting Started Options

    • Record Setup

    • Field Mapping Options

      • Field Mapping Advanced Options

      • Field Mapping Value Translation

  • Frequently Asked Questions

    • Setup trigger on Custom object:

Introduction

The Goldfinger Holdings Cloud (GF) CRM Application provides tighter collaboration between support teams and sales teams. The CRM Application displays CRM data in Jira issues and Jira data in Salesforce screens, sharing timely knowledge between two otherwise disparate teams, running in a multi-tenant scalable environment that can support all deployed Atlassian customers in a single Kubernetes cluster.

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Set API Key in Salesforce:

Once you install and configure Jira, “Getting Started“ tab, at the bottom you will find the API key which we need to configure into Salesforce:

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