...
For example when you create a Bug in Jira it is automatically synchronized to Salesforce, and the Jira issue now contains a link to the Salesforce Case.
.png?version=1&modificationDate=1676990463774&cacheVersion=1&api=v2) .png?version=1&modificationDate=1676990463774&cacheVersion=1&api=v2&width=566) |
You can also click on “Open CRM Details” to see additional functions.
  |
The “Resync Jira Issue” will sync the issue to Salesforce again (maybe the previous sync failed).
...