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Important Notice!Please make sure you have upgraded to the latest version TestRay Server/Data Center version. The You can find latest version now is: v11.3.8from following page: TestRay Latest Version |
This page describes how user can migrate TestRay data from Jira Server/Data Center to Jira Cloud.
If you meet any issues during your migration, please raise a ticket in our support portal, our support team will reach out and assist you as soon as possible.
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Atlassian provides the Jira Cloud Migration Assistant (JCMA) to help Jira users assess and migrate from an on-premise Jira instance (Server or Data Center) to Jira Cloud.
TestRay app data migration feature is done together with JCMA tool provide my Atlassian.
Before going any further, check the official Atlassian documentation and procedure:
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3.1: Advanced Roadmaps plans (if have):All: 0 plan
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3.2: Projects:Select all intended projects with TestRay app enabled:
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3.3: Users and groups: select 'All users and groups from the Jira directory'
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4. RUN MIGRATION
Once above steps are done, RUN the migration, it will takes mins to hours based on how much data you are going to migrate.
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If the data migration through JCMA is failed due to any reason, we highly recommend you trying it again. As required by JCMA, make sure the corresponding projects are deleted from Jira Cloud. If the issue
persists, please raise a ticket in our support portal, our support team will reach out and assist you as soon as possible.
Temporary Files Created in Jira Server
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