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(v1.1-en) Full and automatic synchronization

Full and automatic synchronization

For automatic synchronization to work, on the initial install of the Go2Group's CRM Plugin the following components will be installed in JIRA:

  1. (v1.1-en) JIRA service
  1. (v1.1-en) Remote Ticket JIRA listener
  1. Custom fields for the fields Account, Contact, and Case

This is the simplest and easiest configuration to get the plugin working, but further customizations of the plugin are available on the configure screen.