FAQs

Raise a ticket at our support portal: https://goldfingerholdings.atlassian.net/servicedesk/customer/portal/23

Or you can send an email to support@goldfingerholdings.com to get help.

Yes, of course, you can! Just raise a ticket at our support portal: https://goldfingerholdings.atlassian.net/servicedesk/customer/portal/23

Or send the demonstration request to support@goldfingerholdings.com via email. We will contact you and schedule a live demo as soon as possible.

Yes.

REST API interaction is performed by sending and receiving requests using URL-parameters, please refer REST API.

Yes, below synapseRT reports support generating test step result:

• Test Cycle Report
• Test Suite Report

You are supposed to create test cycle from the test plan for test case execution, once the test cycle is started, all test cases you have chosen for that particular test plan will be loaded in the test cycle.

Open test cycle and then execute your test cases there, please refer Update Test Case Run Result.

Check this page to get a basic idea of our 'Test Plan + Test Cycle' approach for test planning and execution.

Steps to plan and execute test cases:

1. Create a 'Test Plan' issue
2. Add test cases those need to be executed to the test plan, please refer to How to Plan Test Cases?
3. Create a 'Test Cycle' against 'Environment' and 'Build' information, please refer to Add a Test Cycle to a Test Plan
4. Start the 'Test Cycle', please refer to Start a Test Cycle
   (If you want to assign test cases to different testers, please refer Assign Testers from Test Cycle level)
5. Open 'Test Cycle', execute test cases from the test cycle, please refer Update Test Step Result
6. Repeat Step 3 - 5 if you want to execute the same set of test cases.

The best practice to create test cases with our app is to create them either from 'Test Suite' or 'Requirement':

1. Create test cases from test suite will build test case structure at the very beginning of test case creation, please refer to Creating Test Case from a Test Suite.
2. Create test case from requirement will build test case coverage for that requirement at the very beginning of test case creation, please refer to Creating Test Case from a Requirement.

Yes, you can easily move them to the new location by drag and drop operation.

1. Move a test suite to the new location: Update Test Suite Location.
2. Move a test case to the new location: Update Test Case Location.

Yes, you can find such free-form test cases by following below 2 methods:

1. From 'Test Suites' panel, under 'Free-form Test Cases' tab, click 'Search' button directly. Please refer Free-form Test Cases.
2. Use JQL function: project = "Project Name" AND issuetype = "Test Case" AND issue not in testSuite()

Yes, you can choose your test cases from the requirements, please refer Add Test Cases from Requirement.

Once you choose a group of requirements and add, all test cases those are associated with the requirements will be added to test plan.